Payment Policy

Welcome to Pura-Save, we are committed to providing you with a safe and convenient shopping experience. To ensure your transaction goes smoothly, please read our payment policy carefully.

Acceptable Payment Methods

At Pura-Save, we accept a variety of payment methods to meet your different needs:

Credit/Debit Card: We accept VISA, MasterCard and American Express.

PayPal: Use your PayPal account for fast and secure payments.

Bank Transfer: Please select this option at checkout and our customer service will contact you for more information.

Currency and Exchange Rates

All transactions are settled in Australian Dollars (AUD). If your payment account is in another currency, the final deduction amount may vary due to the exchange rate, which is determined by your bank or payment service provider.

Security

We take your payment security very seriously. Pura-Save uses advanced encryption technology to ensure the security of all transactions to prevent unauthorized access and data breaches.

Failed Payment

If your payment was not successfully processed, please check the following:

Make sure the card details provided are correct

Check that your bank card balance is sufficient

Contact the issuing bank to confirm if there are any restrictions

If the above steps do not resolve the issue, please contact our customer service team and we will be happy to assist you in completing your order.

Order Confirmation

Once your payment is successful, we will send a confirmation email to your registered email address with order details and estimated delivery time. Please ensure that your contact information is correct so that you will receive relevant notifications in a timely manner.

If you have any questions about our payment policy or encounter payment problems, please feel free to contact us at the following methods:

Email: service@pura-save.com

Phone: +86 18203616871

Thank you for choosing Pura-Save, we look forward to providing you with quality products and services!